Privacy Statement

This privacy statement was last changed on August 8, 2025, last checked on August 8, 2025, and applies to citizens of Australia. The Cookies section was updated on November 3, 2026.

In this privacy statement, we explain what we do with the data we obtain about you via https://atasteofhanoi.wowwebsites.co. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

Purpose of the data transfer: Booking and Reservation as well as facilitating payments
Country or state in which this processor is located: Netherlands

2. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

3. What if you don’t provide us with your personal information?

If you don’t provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

4. How we respond to Do Not Track signals & Global Privacy Control

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to the Cookies section below.

The inclusion of full IP addresses is blocked by us.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

9.1 You have the following rights with respect to your personal data

• You may submit a request for access to the data we process about you.
• You may request an overview, in a commonly used format, of the data we process about you.
• You may request correction or deletion of the data if it is incorrect or not or no longer relevant for any purpose under the Privacy Act.

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

A Taste of Hanoi
Level 9, Tower A, 88 Lang Ha street, Dong Da district, Hanoi, Vietnam
Viet Nam
Website: https://atasteofhanoi.wowwebsites.co
Email: bookings@atasteofhanoi.com

12. Data Requests

To request access to, deletion of, or an export of the data we process about you, please email bookings@atasteofhanoi.com.

We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded: Brian McDonald, bookings@atasteofhanoi.com.

Cookies

Our website uses cookies and similar technologies. Some are needed for the website to work; others come from the services below, which we use to run the website.

• Google Analytics (statistics): counts visits and page views so we can improve the website. See the Google Privacy Policy.
• FareHarbor (bookings): our booking calendar and checkout. FareHarbor processes your booking and payment details. See the FareHarbor Privacy Policy.
• Tawk.to (live chat): our chat support. See the tawk.to Privacy Policy.
• Google Maps (embedded maps): shows our location. See the Google Privacy Policy.
• WordPress (functional): cookies needed for the website itself to work. This data is not shared with third parties.

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. Booking and live chat in particular rely on cookies.